As long as you are part of the mailing list, you can save the history of conversations necessary for the purpose described. If a member is not part of the distribution list, all conversations must be deleted immediately, unless their retention is necessary due to a legal obligation or for the self-defense of the user, in which case all information must be blocked and its processing restricted for as long as legal liabilities may arise. The data will not be passed on to third parties, unless required by law. For more detailed clarifications, the user will receive the pdatos@gonzalbes.com email address and contact phone number 916351738. We inform you that if you deem it appropriate, you can block communication with Gonzalbes in this way using the features that WhatsApp allows you to have. This fact marks a before and after of the use of WhatsApp in the business sector. Companies that use the app with their customers can be fined because the AEPD sanction states that it is a dangerous tool. The situation arising from the GDPR vis-à-vis the legal entity is that the company assumes responsibility for the management of the data and their processing and gives it maximum responsibility. The use of the service requires that the telephone number from which the customer writes be registered on the customer`s website as his own. They will not be kept longer than necessary to maintain the purpose of the processing, and when they are no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or the complete destruction of them. Gonzalbes is responsible for the processing of personal data.
Natural and/or legal persons who are not customers contact Gonzalbes through this channel (hereinafter non-customers). Likewise, Gonzalbes guarantees the acceptance of the necessary measures to ensure the confidential treatment of this data and informs you of the possibility, in accordance with this regulation, of exercising the rights of access, rectification, cancellation, restriction, opposition and portability by writing pdatos@gonzalbes.com the e-mail address and writing to San Luis, 11 – 18140 La Zubia – Granada. You can ask Gonzalbes to stop being contacted in this way by the channel itself. Therefore, by using the Platform, you authorize Gonzalbes to serve you through this channel and initially accept these Terms of Use. Once accepted, you can use it as a contact method to resolve your doubts or incidents, manage new contracts for products and services, as well as for any other type of request that always concerns our products and services. Facilitate communication between the S.C.A. To improve San Agustin and its members, the cooperative provides them with a new communication channel through Whastapp Business. With the entry into force of the EU General Data Protection Regulation on 24 May 2016 and its direct applicability on 25 May 2018, the legal framework that states that consent must be “free, specific and informed” is also changing. On 15 March 2018, the Spanish Data Protection Agency adopted a resolution in the sanctions procedure against the companies WhatsApp and Facebook. The AEPD has declared the existence of two serious violations of the Data Protection Act, one of which transmits data without obtaining the express consent of the user and the other processes this data for other purposes without consent.
GDPR 2016/679 stipulates that controllers take the necessary technical and organisational measures to ensure and prove that the processing of personal data is carried out in accordance with applicable legislation and that the non-application of these measures is punishable. For its use, it is necessary to have access to the mobile Internet. and have a WhatsApp account for which you have previously accepted the terms of use and privacy policy of this platform, which is valid at all times. You can withdraw this consent at any time by sending a message with the word LOW. You can also exercise the rights of access, rectification, portability, cancellation, restriction and opposition provided for in the Regulation by notifying them to the person responsible for the processing by means of a message in the same way that you receive the communications. In any case, if you consider that the data processing does not comply with the applicable regulations, you can at any time lodge a complaint with the Supervisory Authority in www.aepd.es In accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), all users who have subscribed to their distribution lists (they have given their consent, using the telephone of the company of the S.C.A. San Agustin to your agenda and send the word Alta), receive the following information of treatment: The customer and Gonzalbes, in this case it does not in any case replace the usual channels of customer service of Gonzalbes indicated in the general and / or special conditions of the products and services that the customer has contractually agreed. Without prejudice to the data protection conditions set by Whatsapp, your data will be processed in accordance with the information in the Privacy Policy, the link to which we leave you the Privacy Policy link | Gonzalbes, lawyers.